Mobile guest directory

Adapter / Extension Cables

Adapters/ Analogue adapters / Extension Cables are available at the reception desk.

allergy-friendly bed line

All of our bed linen is allerg-friedly. Allerg-friendly bed linen without feathers is available from the reception.


The remote control for the air-conditioner is next to the entrance to your room. Further information find here.

Baby Beds

A baby bed is available. Please contact the front desk.


Please ask at the reception desk.


Cash dispensers (ATM-machines) are provided in the banks “Sparkasse” and “Volksbank” at the “Marktplatz” (market place). It is about 300m from the hotel.


Our bar “Brenn-Bar” will spoil you daily till 11:00 pm with homemade beer and schnapps, snacks and more delicious offers.

Bathrobe / Bathroom stool

Bathrobes are available at the reception desk.


Our new beer SPA area is located directly under the historic city wall, in our new, cozy beer cellar. A soothing experience awaits you here, pampering body and mind in equal measure. Beer barrel steam bath, old wood sauna and gemstone water leave nothing to be desired. Further information can be found here

bed linen change

If you wish, we will change your bed linen every day. Please contact the reception for this. Phone 400.


Our delicious Breakfast-Buffet is served daily:
Mon-Fri: 06.30 till 09.30 am
Sat-Sun: 07.30 till 10.30 am

You can also order your breakfast for 4 euros extra charge also to the rooms.

Cab/ Taxi

Our receptionists will be delighted to order a cab for you.
Or: 0049 7391 – 77 0 77.


Nearby you will find various coffee bars and ice cream parlours. Please ask at the reception desk.

Car Rental

Autovermietung Fröhlich
Mühlweg 44, 89584 Ehingen
Phone: 0049 7391-708830

SIXT Auotvermietung
Daimlerstraße 24, 89079 Ulm
Phone: 0049 1805-252525

Check In Time

Your room will be available from 03:00 pm

Check Out Time

Please check out by 11:00 am on the day of your departure. If you intend to check out later, please contact the reception desk.

You can leave your luggage free of charge at the reception desk.


Children under 12 years spend the night in the parents’ room, free of charge.

Church Services

For information please contact the reception desk.

Cigarette machine

A cigarette vending machine is close by, next to the pub “Highlander”.


Information about the town’s cinema is available here.


A public laptop is provided in the foyer – free of charge.


In the complete hotel you have access to the internet via cable and Wi-Fi – free of charge. Further information find here.

Concierge Service

The reception is available for your desires.

Conference Service

For conferences and events please contact our team at the reception. The conference rooms are located in house1 on the ground floor.

Cosmetic Products

For complementary hygienic and cosmetic products please contact the front desk. (for example: towels, faceclothes, single-use shaver, shower caps, oral hygiene,…) available at the reception.

Credit Cards

The following credit cards are accepted:
American Express, Mastercard, Visa Card, EC (Maestro Card) and JCB.

Doctor of Medicine

Please contact the reception desk.

Dry-Cleaning and Laundry service

We offer dry-cleaning and washing service for your laundry from Monday to Friday. Pricelist at the reception desk.


During your stay we are more than happy to receive your E-mails for you. Please contact the front desk.
Our E-mail address:

Emergency Call

Reception desk “400”
Police “0-110”
Firebrigade / Ambulance “0-112”

Emergency Exit

For your own safety, please familiarise yourself with the emergency exit plan in your room for the nearest exit. In case of fire do not use the elevator.

Exchange of Money

We would exchange your money for you.

Opening hours “Volksbank”:
Mon-Fri: 08:30am till 05:00pm
closed: Wed afternoon

Opening Hours “Sparkasse”:
Mon-Thur: 08:45am till 06:00pm
Fri: 08:45am till 04:30pm

Exchange Rates

The actual exchange rates can be asked for at the reception.

Extra Bed

Available with additional charge. Please ask at the reception.


The reception desk staff will be delighted to assist you with sending all your faxes a day.

The price for receiving is 0,10 € and for sending 0,40 €

Flight Information:

For information, bookings and flight-confirmations our receptionists are available.


We will be delighted to arrange you a personal bouquet. Please contact the front desk. Vases are available.

Garage For Repairs

VW & Audi: Autohaus Ehingen, Schlechtenfelder Straße 2, Phone: 0049 7391- 70500

Mercedes: Vögtle & Waibel, Alter Postweg 47 in Ehingen, Phone: 0049 7391- 58040

BMW: Autohaus Schenk, Röntgen Straße 13 in Ehingen, Phone: 0049 7391- 77430


There are various right here in the town centre. We could arrange for you an appointment. You could also appoint our call-in-hairdresser.

High Speed Internet W-Lan / Lan

All access data you will find on your voucher handed out at your arrival. This service is free of charge. Access is possible via W-Lan or Lan-Adapter. Further Information here.


Kreiskrankenhaus Ehingen
Spitalstraße 29
Phone: 0049 7391 – 586-0

In the hospital you will find various medical specialists.

Hot Drinks – Coffee or Tea

Coffee and tea making facilities are provided in your room – Free of charge. You will find capsules, tea-bags, milk and sugar next to the coffee machine. An instruction find here.


If required, we will rapidly organise for you an accommodation in any other Best Western Hotel all around the world – free of charge.

In Case Of Fire

Keep windows and doors shut.

Read the emergency plan on your door and in the hallways.

Leave the hotel immediately by using the designated stairway or emergency exit.

Fire extinguishers are located on every floor.

Please do not use the elevator.

The green emergency exit sign indicates the nearest exit.

Iron/Ironing Board

Please contact the front desk.

Lost and Found

If you lose something during your stay – Please contact the reception desk.


Our hotel bar “Brenn-Bar” (till 11:00 pm) and the foyer (at all times) are available.


If you require assistance with your luggage or wish to temporarily store it in the hotel, please contact the reception desk.

Map Of The Town

A map is provided at the reception free of charge.

Mobile Minibar

Have a look at further information find here.

Mobile Phone - Chargers

We offer a range of chargers for temporary use at the reception.

Newspapers and Magazines

Regional and international newspapers and magazines are provided. Online magazines here.


You will reach our basement garage through the “Lindenstraße”. Please keep the emergency entrance free.
The parking spot costs 7.00 € per day.

Petrol Station

There are several petrol stations in Ehingen. For direction ask at the reception desk.


We welcome pets in our hotel (additional charge).

Please inform us if your beloved pet stays in your hotel-room on its own. However, we would like to ask you to consider other guests. If you need a dog bowl, please contact the reception desk.


Nearby the hotel you will find the following pharmacies:

Marien Apotheke, Hauptstraße 76
phone: 0049 7391 – 6250

Lindenapotheke, Gymnasiumstr. 19
phone 0049 7391 – 5511


Copy- and faxes are available 24 hours at the reception desk. Our staff at reception will be happy to assist you.

The price of one photo copy is 0,25 € and 0,50 € for colour copies.

pillow selection

A selection of different pillows is available from reception.

“Please Do Not Disturb”

Please hang up the sign on the door-handle, which you can find in your room, if you don’t want to be disturbed, or if you don’t want your room to be cleaned.

Post, Parcel- and Express Service

You can leave your mail and parcels at the reception desk. Incoming mail will be held for you at the reception desk.


Postcards are available at the reception desk.

Presents & Souvenirs

Presents and delicacy from our home-production are presented in the show case at the entrance.


You can receive Radio-Channels with your TV. More here.

Railway Information

Our staff at the reception desk will assist you in finding the relevant information.

Railway Station

The railway station is within 8min walking distance.


Just call “400” to reach us.

Our reception team is at your service from
Mo-Fr: 06.00 am till 11.00 pm.
Sa-Su: 06.00 am till 11.00 pm.

between 11.00 pm till 06.00 am only by phone


Our restaurant “Gasthaus Schwanen” is open:

Mon- Sat:
11.00am till 2.00pm
5.00pm till 11.00pm

11.30am till 2.45pm
6.00pm till 9.30pm

Menuecard here.

Sunday closed.

Restaurant Closed all day on Sunday.
As an alternative, we recommend our restaurant partner Ochsen on Sunday, 200m away on foot.


A service fee of 4 € will be charged per order – roomservicetime: 7:00 am till 11:00 pm.

Safety Deposit Box

We offer a safety deposit box in each room. The hotel is not liable for any loss of personal values in your room. You can find an instruction here.

sewing service

A sewing service for torn buttons can be found at the reception.


The reception desk will be pleased to provide you with a complimentary shaving kit.

Shoeshine Service

A Shoeshine-Sponge is provided in your room.
A Shoeschine machine can be found at the recetion

Sightseeing Tours

The staff at the reception desk would be delighted to inform you about tours and excurses. More informations here.


Your TV receives 5 Sky-free-to-guest-channels. Which ones explained here.


Slipper are available from recetion on request.


A variety of drinks and snacks can be provided. find more information >>here<< . At the 2nd entrance, in house 2, is a vending machine with some food or drinks.

Solarium & Beauty

Next to the hotel you can find at the “Sternplatz” the cosmetics studio “Beauty Point”. For reservations please contact our reception. Phone: 0049 7391-72536


For stamps and envelopes please ask at the reception.


Detailed Information find here (Link).


Our cable system offers you programs in German, English and Spanish. The up-to-date TV program can be found on your desk.

A List of all programs is provided here.

Furthermore we offer 5 Sky-programs free of charge.

This & That

Face clothes, additonal towels, soap, shaving kits, toothbrush, shower caps, sewing kits, ironing facilities, extra pillows or blankets and other useful things can be obtained complimentary upon request at reception.

Tourist Information

Tourist Information “Bürgerbüro am Marktplatz” Oct.-March: Mon-Thur: 02.00pm till 04.45pm Apr-Sept: Mon-Thur: 12.00am till 04.45pm


Information about trips in Ehingen and surrounding areas are available at the reception desk.
More informations here.


Like the german saying: “We don’t leave you out in the rain.” – Umbrellas are available at the reception for temporary use or for sale.


All rooms are equipped with 220 V / 50 Hz sockets. There are energy-saving-systems installed in all rooms. When you leave your room you can charge electronical equipment at the current conducting socket next to your desk, labelled with “permanent power”.

Wake up Calls

Please contact the reception desk.

Alternative – you can use the alarm-function in your room-telephone – further information find here.


One bottle of water is provided in your room as a gift from the hotel

Further drinks and snacks can be ordered through the reception.



Our new beer SPA area is located directly under the historic city wall, in our new, cozy beer cellar. A soothing experience awaits you here, pampering body and mind in equal measure. Beer barrel steam bath, old wood sauna and gemstone water leave nothing to be desired. Further information can be found here

The entire BEST WESTERN BierKulturHotel Schwanen team will be happy to answer any further questions you may have!

We sincerely wish you a pleasant stay!